Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
INTELCIA
We believe that each of us should focus all our energy to have a real and positive impact on the lives of others, and thus create the conditions for collective success.
We combine talents, technologies and processes to offer a tailor-made service and skills to international standards.
As a global player in outsourcing, we support our clients in outsourcing their operations and help them stay focused on their challenges and core business.
Wecall
Wecall offers answering services and call center solutions to professionals and SMEs:
- Medical appointment setting
- Legal answering service
- Real estate outsourced support
- Small & medium business answering service
- E-commerce CRM & call center solutions
BMPB France
Born from the experience of industrial process and know-how in telemarketing and market research, BMPB France is recognized as a partner dedicated to the Industry and Tertiary sectors, leading made-to-measure solutions for buisness development of their customers.
From project detection, to making appointments, raising quotes, launching e-mailing campaigns and organizing web conferences, BMPB will adapt its response to your needs with the sole objective of developing your customer portfolio and increase your turnover.
Consistent
Operators, resellers, integrators, outsourcers: increase your revenues and build customer loyalty with our white label Contact Centre cloud solutions.
Consistent is a subsidiary of Interactiv-group, a 120+ employee telecom group specialising in customer relationship and digital interactions. Our services are available in 10+ european. We have offices in Paris, Perpignan, Milan, Madrid, and London.
Consistent was founded in Paris in 2003 and pioneered cloud-based call centre solutions with a user-friendly IVR builder. Our solutions offer non-expert users to modify their services on the fly.
We have 18 years of experience in providing CCaaS to a wide range of companies in multiple verticals including banking, housing, utilities, media, e-commerce, retail, travel & tourism, insurance, and healthcare.
We are expert in white label products and services. Our customers get branded software interfaces and documentation but also branded support from our expert team during every phase of their project: from pre-sales support (datasheets, extranet, training, videos, products demonstrations�) to 24/7 multichannel and multilingual incident and functional support. We also provide third party billing.
Our products cover all the CCaaS functionalities you may need and use the latest technologies: advanced IVR and ACD, analytics, speech recognition (keywords or natural language with AI), speech synthesis, web call tracking, post call surveys, omnichannel interaction management� All our products are 100 % cloud-based, easy to use and deploy and remote work ready.
Additional services such as SIP trunking, DRP management, and intelligent / business numbers including geographic, non-geographic, freephone, shared cost or premium are available.
We have different levels of partnerships adapted to your business: from simple sales commissions programs to fully integrated and branded services and softwares.
Pr�pos�
Pr�pos� offers a remote secretarial service, telephone answering service for companies, craftsmen and liberal medical and legal professions who want to provide their customers with an efficient telephone answering service.
Telephone reception is a key issue for your customer satisfaction that requires special attention. Telesecretariat attendant takes over when you are not available: we receive your calls and take a message to transfer information to you in real time on all your media.
So you no longer lose calls and you can fully focus on your business. Outsourcing this activity will allow you to improve your customer relationship while relieving you of flexibility issues.
