Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Callisto Outsourcing Group
Created in 2020, the Callisto group is an outsourcer specializing in outsourced customer relationship management, multiservice, bilingual (French and English) and multichannel (call centers, e-mail management, chat solutions, and customer relations on social networks).
After positioning itself, when it was created, with an offer in Cameroon, Callisto initiated its establishment in France in 2022.
The French team is essentially in charge of the digital marketing and lead generation aspects on behalf of our clients.
Installed on a plateau of 100 positions for the year 2022, our development expects a size of 1,000 employees over the next five years.
Consistent
Operators, resellers, integrators, outsourcers: increase your revenues and build customer loyalty with our white label Contact Centre cloud solutions.
Consistent is a subsidiary of Interactiv-group, a 120+ employee telecom group specialising in customer relationship and digital interactions. Our services are available in 10+ european. We have offices in Paris, Perpignan, Milan, Madrid, and London.
Consistent was founded in Paris in 2003 and pioneered cloud-based call centre solutions with a user-friendly IVR builder. Our solutions offer non-expert users to modify their services on the fly.
We have 18 years of experience in providing CCaaS to a wide range of companies in multiple verticals including banking, housing, utilities, media, e-commerce, retail, travel & tourism, insurance, and healthcare.
We are expert in white label products and services. Our customers get branded software interfaces and documentation but also branded support from our expert team during every phase of their project: from pre-sales support (datasheets, extranet, training, videos, products demonstrations�) to 24/7 multichannel and multilingual incident and functional support. We also provide third party billing.
Our products cover all the CCaaS functionalities you may need and use the latest technologies: advanced IVR and ACD, analytics, speech recognition (keywords or natural language with AI), speech synthesis, web call tracking, post call surveys, omnichannel interaction management� All our products are 100 % cloud-based, easy to use and deploy and remote work ready.
Additional services such as SIP trunking, DRP management, and intelligent / business numbers including geographic, non-geographic, freephone, shared cost or premium are available.
We have different levels of partnerships adapted to your business: from simple sales commissions programs to fully integrated and branded services and softwares.
INTELCIA
We believe that each of us should focus all our energy to have a real and positive impact on the lives of others, and thus create the conditions for collective success.
We combine talents, technologies and processes to offer a tailor-made service and skills to international standards.
As a global player in outsourcing, we support our clients in outsourcing their operations and help them stay focused on their challenges and core business.
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Outsource your customer relationships to the best french agency on the market ??
?? Omnichannel Support
?? Social Networks Moderation
?? Business Development
MARS Marketing
Mars Marketing is a call center dedicated to customer relations.
Does it speak to you?
In other words: we sell for you, take appointments for your sales representatives, prospect, "source", receive calls, give calls, and manage crises, with efficiency, quality, responsiveness, and in several languages!
