Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Staff India
Staff-India is an outsourcing company based in London. Staff-India provides virtual employees primarily for UK and US base SME�s to help their business grow by reducing staff costs.
All of our virtual employees are very qualified and professional and educated to degree level. We could help you to reduce your operating cost by up to 70%.
At Staff India we do all the leg work. We understand the local job market and culture, we know how to find the most suited candidate for a given job role. At Staff India, we get Virtual Employee(s) with the right qualifications, credentials and experience you need for the job you want to outsource.
Staff India was pioneered by our founder, a former Management Consultant from Accenture. Having spent many years working in the IT domain with Accenture with top global and blue chip clients, our founder recognised a niche opportunity in the market to serve and support small and medium sized businesess.
Until now, small and medium sized enterprises did not have the choice of hiring virtual assistants / employees to work remotely for them. Any effort to open an offshore office would prove resource intensive, costly and difficult to master foreign job markets. This is where we fit in and provide a simple solution for all our clients.
Answer4u
Answer4u, the UK's fastest growing 24/7 Telephone Answering Service was launched in 2004 by the ICS Group Ltd.
Answer4u offers both SME and corporate sized businesses telephone answering services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most.
All of our client calls are answered in our Nottingham offices, in the heart of England. We have agents working on a 24/7 basis, meaning all calls are answered through the day and night by UK based operatives. No calls are ever outsourced or go to an answering machine.
Each of our clients has their own personal Account Manager, who heads a team of trained receptionists. Our receptionists answer the phone in your company name, explain to your callers that you are in a meeting, out of the office, or on another call, then take a message for you which we either relay by email, SMS or by actually patching the caller through to you.
Our prices start from just �1.10p per call answered with no set up fee or long-term contracts.
Call us now to find out more about how we can help you make a more professional first impression and give your clients a better service.
The Contact Company
Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes. We remove unnecessary obstacles, avoid needless jargon and save businesses time and money.
Our proven cost-effective, time-saving strategies are trusted by clients throughout the UK and beyond; whether they�re new to outsourcing, looking to change providers or relocating their customer services.
We work with you to address your customer contact needs, suggest and implement change and provide your customers with the best possible customer experience, every time.
As a British-based, dedicated customer contact centre, we:
Provide ongoing support and guidance throughout the transition process for businesses outsourcing their customer contact operations for the first time.
Help organisations relocate offshore operations back to the UK with minimal upheaval and disruption.
Respond to seasonal commercial requirements, scaling agent numbers up or down to meet periodic demands, with no detriment to service quality.
#CX #CustomerService #Outsourcing #TCCUK
Face for Business
When you think of call answering, you think of just that. A call is taken and a message is passed on. In some cases, this is true, but at Face for Business we work with a wide range of companies, each with a specific set of requirements, that we not only aim to meet, but exceed. From the moment your phone rings, our fully trained staff take over and do so much more than say �hello�.
There are times when all businesses need a little extra help and Face for Business ensure you are totally supported and your calls are taken care of, leaving you to get on with the job in hand. Whether your business is a large financial corporation or an independent funeral director (and many many more in between) we know how to answer your calls, and just as you like us to! Whether you need lunchtime cover, help with staff sickness, additional support as permanent staff are recruited or you have a marketing campaign running that is generating an increase in enquiries, we can help. We also provide seamless and essential back up support to your reception and switchboards.
For some businesses, especially those running a larger operation, employees are often out on the road (and can�t answer their calls) or are with clients and answering the phone just isn�t possible. In those situations, rather than lose business, you can use your Face for Business PA to answer for you so your callers have a seamless experience. They�ll answer in your company name, just as your own PA/receptionist would.
Calls can be transferred to various departments as well as landlines and mobiles and with the added benefit of having access to the team�s diary, it is as if your PA is sitting in your office right beside you.
Let us make your caller's experience an excellent one. With our PAs your calls are in safe hands.
Business call handling since 2007.
ISO 9001 accreditation.
Cymphony
Cymphony is an outsource contact company, with a focus on supporting businesses of all sizes to grow by keeping them connected to their customers. Our team have handled more than 4.5 million calls and have spoken for 8.7 million minutes, so we�re really well positioned to handle your customers' needs.
Based in Crewe, but operating throughout the UK, we provide call answering, webchat, admin and PA services to builders, hairdressers, energy suppliers, physiotherapists, tutors, vets, even umbrella manufacturers. In fact, you'd find it difficult to find a sector we don't work in, where keeping connected is key to success.
We obsess about our clients and their customers. Everything we do starts with a customer need and works backwards from there. By working this way, we believe we're able to offer a service which is second to none.
From the outset, we take the time to understand our clients and their businesses and we use this knowledge to create services that work brilliantly. No one-size-fits-all products. No cookie-cutter solutions. This is about delivering a world-class service which fits around the way our clients want to do business.
With a keen focus on the future, in 2020 Cymphony became the first company in their field to achieve a net-zero carbon status.
