Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Staff India
Staff-India is an outsourcing company based in London. Staff-India provides virtual employees primarily for UK and US base SME�s to help their business grow by reducing staff costs.
All of our virtual employees are very qualified and professional and educated to degree level. We could help you to reduce your operating cost by up to 70%.
At Staff India we do all the leg work. We understand the local job market and culture, we know how to find the most suited candidate for a given job role. At Staff India, we get Virtual Employee(s) with the right qualifications, credentials and experience you need for the job you want to outsource.
Staff India was pioneered by our founder, a former Management Consultant from Accenture. Having spent many years working in the IT domain with Accenture with top global and blue chip clients, our founder recognised a niche opportunity in the market to serve and support small and medium sized businesess.
Until now, small and medium sized enterprises did not have the choice of hiring virtual assistants / employees to work remotely for them. Any effort to open an offshore office would prove resource intensive, costly and difficult to master foreign job markets. This is where we fit in and provide a simple solution for all our clients.
Impact Call Centre
Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You�ll be glad that you did.
Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action!
Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels.
We are passionate about delivering call centre services of the highest quality with a �can-do"? approach 24 hours a day, every day!
Why choose Impact?
� Knowledge, investment, attitude and experience.
� IT driven.
� Adaptable partner who will add value to every project.
� Scalable resources and dynamic service.
�To achieve excellence we believe in world class service every step of the way.�
The Contact Company
Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes. We remove unnecessary obstacles, avoid needless jargon and save businesses time and money.
Our proven cost-effective, time-saving strategies are trusted by clients throughout the UK and beyond; whether they�re new to outsourcing, looking to change providers or relocating their customer services.
We work with you to address your customer contact needs, suggest and implement change and provide your customers with the best possible customer experience, every time.
As a British-based, dedicated customer contact centre, we:
Provide ongoing support and guidance throughout the transition process for businesses outsourcing their customer contact operations for the first time.
Help organisations relocate offshore operations back to the UK with minimal upheaval and disruption.
Respond to seasonal commercial requirements, scaling agent numbers up or down to meet periodic demands, with no detriment to service quality.
#CX #CustomerService #Outsourcing #TCCUK
Woven
Dedicated and shared contact centre outsourcing operations. Sales and Service. Inbound and Outbound. Going above and beyond for your customers across all channels. A Network of UK-based Call Centre sites. Delivering exceptional experiences for 20+ years. Our people are your people. You can trust us to look after your customers as if they were our own.
Our people are immersed in your brand from day one. Recruited to match your brand DNA. True advocates of your products and services. We handle every contact to the highest quality standards in a flexibly scripted environment with quality assurance apps and insightful .
We increase your sales and help your customers love you even more.
Verbatim Telephone Answering Service
Call Answering and Web Chat from The Phone Answering Specialists.
If you don�t know us already, we�re Verbatim. A phone answering and web chat service, here to answer any calls made to your business just as they should be � in a friendly and professional manner. With over 23 years of experience, we�re here to improve your service levels and give the personal touch to your organisation, meaning no more missed sales enquiries and no more need to rely on a dreaded answer phone.
The Personal Touch
If you�re picturing a room filled with hundreds of telephone agents, think again. We�re a family-style firm offering a truly personalised service for all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly.
Flexibility
And there�s more good news � whether you�re a one-man band or a large corporation, we can be as flexible as you need. We'll support the way you want to work; as an overflow service, a full-time PA or receptionist service, or when you simply need to work through the day without any interruptions.
6-Week Money-Back Guarantee
Still need convincing? We�ll happily give you a 6-week trial so we can prove ourselves to you. We�re a friendly bunch so why not give us a call to see how a telephone-answering service from Verbatim can help.
