Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Impact Call Centre
Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You�ll be glad that you did.
Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action!
Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels.
We are passionate about delivering call centre services of the highest quality with a �can-do"? approach 24 hours a day, every day!
Why choose Impact?
� Knowledge, investment, attitude and experience.
� IT driven.
� Adaptable partner who will add value to every project.
� Scalable resources and dynamic service.
�To achieve excellence we believe in world class service every step of the way.�
Answer4u
Answer4u, the UK's fastest growing 24/7 Telephone Answering Service was launched in 2004 by the ICS Group Ltd.
Answer4u offers both SME and corporate sized businesses telephone answering services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most.
All of our client calls are answered in our Nottingham offices, in the heart of England. We have agents working on a 24/7 basis, meaning all calls are answered through the day and night by UK based operatives. No calls are ever outsourced or go to an answering machine.
Each of our clients has their own personal Account Manager, who heads a team of trained receptionists. Our receptionists answer the phone in your company name, explain to your callers that you are in a meeting, out of the office, or on another call, then take a message for you which we either relay by email, SMS or by actually patching the caller through to you.
Our prices start from just �1.10p per call answered with no set up fee or long-term contracts.
Call us now to find out more about how we can help you make a more professional first impression and give your clients a better service.
Verbatim Telephone Answering Service
Call Answering and Web Chat from The Phone Answering Specialists.
If you don�t know us already, we�re Verbatim. A phone answering and web chat service, here to answer any calls made to your business just as they should be � in a friendly and professional manner. With over 23 years of experience, we�re here to improve your service levels and give the personal touch to your organisation, meaning no more missed sales enquiries and no more need to rely on a dreaded answer phone.
The Personal Touch
If you�re picturing a room filled with hundreds of telephone agents, think again. We�re a family-style firm offering a truly personalised service for all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly.
Flexibility
And there�s more good news � whether you�re a one-man band or a large corporation, we can be as flexible as you need. We'll support the way you want to work; as an overflow service, a full-time PA or receptionist service, or when you simply need to work through the day without any interruptions.
6-Week Money-Back Guarantee
Still need convincing? We�ll happily give you a 6-week trial so we can prove ourselves to you. We�re a friendly bunch so why not give us a call to see how a telephone-answering service from Verbatim can help.
Woven
Dedicated and shared contact centre outsourcing operations. Sales and Service. Inbound and Outbound. Going above and beyond for your customers across all channels. A Network of UK-based Call Centre sites. Delivering exceptional experiences for 20+ years. Our people are your people. You can trust us to look after your customers as if they were our own.
Our people are immersed in your brand from day one. Recruited to match your brand DNA. True advocates of your products and services. We handle every contact to the highest quality standards in a flexibly scripted environment with quality assurance apps and insightful .
We increase your sales and help your customers love you even more.
The Telemarketing Company
The Telemarketing Company is one of the UK's biggest B2B outbound telemarketing agencies.
We're agile, driven and have deep expertise in making voice contact effective and compliant, making us an ideal partner for challenging SMEs and for Enterprises
Founded in 1990 and based on the Brighton sea front, we're trusted to be the voice of many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, new business appointment setting, Inside Sales, Inbound call handling and lead management, data enhancement and market research. We work in English and a wide range of other languages using our multi-lingual team.
With 200 seats and trained, salaried agents we can deliver high quality results at any scale. ISO9001, ISO 27001, ISM, MRS, IQCS, AITS, FCA, DMA, TPS and IIP Silver Standard accreditations underpin compliance, best practice and high quality results.
