Forcontact Europe SA
Forcontact Europe is a Swiss company specializing in strategic and operational marketing services as well as call center services with added value.
Staff India
Staff-India is an outsourcing company based in London. Staff-India provides virtual employees primarily for UK and US base SME�s to help their business grow by reducing staff costs.
All of our virtual employees are very qualified and professional and educated to degree level. We could help you to reduce your operating cost by up to 70%.
At Staff India we do all the leg work. We understand the local job market and culture, we know how to find the most suited candidate for a given job role. At Staff India, we get Virtual Employee(s) with the right qualifications, credentials and experience you need for the job you want to outsource.
Staff India was pioneered by our founder, a former Management Consultant from Accenture. Having spent many years working in the IT domain with Accenture with top global and blue chip clients, our founder recognised a niche opportunity in the market to serve and support small and medium sized businesess.
Until now, small and medium sized enterprises did not have the choice of hiring virtual assistants / employees to work remotely for them. Any effort to open an offshore office would prove resource intensive, costly and difficult to master foreign job markets. This is where we fit in and provide a simple solution for all our clients.
Cymphony
Cymphony is an outsource contact company, with a focus on supporting businesses of all sizes to grow by keeping them connected to their customers. Our team have handled more than 4.5 million calls and have spoken for 8.7 million minutes, so we�re really well positioned to handle your customers' needs.
Based in Crewe, but operating throughout the UK, we provide call answering, webchat, admin and PA services to builders, hairdressers, energy suppliers, physiotherapists, tutors, vets, even umbrella manufacturers. In fact, you'd find it difficult to find a sector we don't work in, where keeping connected is key to success.
We obsess about our clients and their customers. Everything we do starts with a customer need and works backwards from there. By working this way, we believe we're able to offer a service which is second to none.
From the outset, we take the time to understand our clients and their businesses and we use this knowledge to create services that work brilliantly. No one-size-fits-all products. No cookie-cutter solutions. This is about delivering a world-class service which fits around the way our clients want to do business.
With a keen focus on the future, in 2020 Cymphony became the first company in their field to achieve a net-zero carbon status.
The Contact Company
Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes. We remove unnecessary obstacles, avoid needless jargon and save businesses time and money.
Our proven cost-effective, time-saving strategies are trusted by clients throughout the UK and beyond; whether they�re new to outsourcing, looking to change providers or relocating their customer services.
We work with you to address your customer contact needs, suggest and implement change and provide your customers with the best possible customer experience, every time.
As a British-based, dedicated customer contact centre, we:
Provide ongoing support and guidance throughout the transition process for businesses outsourcing their customer contact operations for the first time.
Help organisations relocate offshore operations back to the UK with minimal upheaval and disruption.
Respond to seasonal commercial requirements, scaling agent numbers up or down to meet periodic demands, with no detriment to service quality.
#CX #CustomerService #Outsourcing #TCCUK
The Telemarketing Company
The Telemarketing Company is one of the UK's biggest B2B outbound telemarketing agencies.
We're agile, driven and have deep expertise in making voice contact effective and compliant, making us an ideal partner for challenging SMEs and for Enterprises
Founded in 1990 and based on the Brighton sea front, we're trusted to be the voice of many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, new business appointment setting, Inside Sales, Inbound call handling and lead management, data enhancement and market research. We work in English and a wide range of other languages using our multi-lingual team.
With 200 seats and trained, salaried agents we can deliver high quality results at any scale. ISO9001, ISO 27001, ISM, MRS, IQCS, AITS, FCA, DMA, TPS and IIP Silver Standard accreditations underpin compliance, best practice and high quality results.
CallCare
CallCare is your outsourced contact centre and customer service partner. Enhancing your customer experience, aiding productivity, and supporting you in building a stronger future for your business.
Since 1998, CallCare have been supporting organisations from both the public and private sectors, with omnichannel customer experience solutions, round the clock.
By outsourcing calls to CallCare, our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day.
Whether you require ad-hoc support to capture an overflow of calls to your switchboard or a 24/7 Emergency Helpline, CallCare can assist you. We tailor our services to meet your exact requirements, ensuring a seamless service that maintains your company's reputation for high quality.
